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Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs By $80 Billion In 2026

admin August 31, 2022

Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs By $80 Billion In 2026

By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner, Inc. Worldwide end-us

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Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs By $80 Billion In 2026

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