84% Of Middle East Organizations Consider AI A Top Priority While Emerging Risks Underscore Urgent Need For Responsible AI
The Artificial Intelligence (AI) landscape has changed dramatically over the past year with the swift adoption of Generative AI (GenAI), making it more difficult for organizatio
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Gartner Says Conversational AI Capabilities Will Help Drive Worldwide Contact Center Market To 16% Growth In 2023
Worldwide contact center (CC) and CC conversational AI and virtual assistant end-user spending is projected to total $18.6 billion in 2023, an increase of 16.2% from 2022, accor
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