Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs By $80 Billion In 2026
By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner, Inc. Worldwide end-us
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Abu Dhabi-Based Khalifa University Develops 3D-Printed Glasses To Help CorrectColor Blindness
Khalifa University of Science and Technology, a consistently top-ranked research-intensive university based in Abu Dhabi, has developed a new method to manufacture customized gl
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Dukkantek, The UAE’s First Revolutionary Store Management Platform, Secures $10M In Pre-Series A Funding
Dukkantek, the United Arab Emirates' first revolutionary store management platform, announces a $10m pre-series A funding round as it powers the digital ecosystem for 13 million
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PayRemit Selects IDnow Middle East To Power Digital Customer Onboarding
PayRemit, the mobile e-commerce app which allows lower income workers to shop and pay in installments, has signed an agreement with DIFC-based IDnow Middle East to provide autom
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ONLYwebinars.com To Host Webinar Entitled – How Can Brands Transition From Web2 To Web3?
The webinar is jointly organized by ONLYwebinars.com and will be held on 17 August at 9 am ET, 2 pm UK and 5 pm UAE According to Sharad Agarwal, Founder of ONLYwebinars.com,
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Technology Innovation Institute, Khalifa University, Global Partners Achieve Breakthrough In RISC-V-Based UAV Systems
In collaboration with multiple university and industry partners, the Technology Innovation Institute (TII), a leading global scientific research center and the applied research
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etisalat By e& Conducts First 6GHz Test In MENA Region Enabling The 5G Evolution And Next Generation Of Devices And Technologies
Etisalat UAE, branded as etisalat by e&, today announced the successful completion of its first trial of the 6GHz spectrum, creating history by taking this monumental step f
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How Retailers Can Continue To Entice Customers During A Global Purchase Decline
In the last two years, the global economic climate has remained unpredictable and volatile due to the pandemic. Global inflation is predicted to increase by approximately 10% an
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Mastercard New Payments Index 2022: UAE Consumers Embrace Digital Payments
Adoption of a broader range of digital payment methods is accelerating in the UAE and the technology fueling the future of payments is already here, according to Mastercard’s
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Digital Energy’s ODIN Safety Is Now Powered By iTwin
Digital Energy today announced the release of ODIN Safety – a health, safety and environment (HSE) application that predicts and avoids incidents using artificial intelligence
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