Bots have been satisfactorily answering 62 per cent of customer queries in the e-commerce industry, reveals a new study conducted by the world’s leading customer support automation platform...
The Telecommunications Regulatory Authority (TRA) participated in the launch event of Oracle regional cloud data center in Dubai. The center reflects the importance of the UAE as a local, regional and...
Etisalat chiefs highlighted the importance of investing in the network with the telecom sector undergoing rapid changes globally and digital transformation taking precedence, where Etisalat has proved...
Xerox announced a suite of production print innovations including new presses, technology enhancements for existing printers as well as artificial intelligence and automation features that aid...
Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, has announced findings of a new report analysing how cloud usage trends have changed throughout 2019 and 2020. 2020 has been an...
Over 40% Of Companies In MENA Facing Regulatory Investigations Due To Poor Integration Of Technology
A landmark survey of more than 1500 compliance leaders around the world including 300 in the Middle East and North Africa (MENA) has revealed major risks associated with digitalization, with 41 per...
As virtual footprints of organizations have continued to expand multi-fold during the coronavirus pandemic, instances of carding, data exposure, and hacktivism have escalated to become the highest...
The main element that contributes to an increase in sales and customer loyalty is primarily based on improving the experience of your customers. Customers are smarter today than they have ever been...
Jaideep Dhanoa and IQ Sayed, former Co-founders at Circ and colleagues at Careem, have launched Fenix – a new micromobility venture focused on the Middle East region. The new venture has secured a...
Palo Alto Networks today introduced the industry's first 5G-native security offering, bringing its expertise in securing networks, clouds and devices to the 5G world. This new offering enables service...