Roads and Transport Authority, through its pavilion at GITEX 2018 held in Dubai World Trade Center, has exhibited Al Merqab smart system developed to regulate and monitor the services of the limo and e-hail sector. The system offers solutions to one of the key global challenges and for the first time monitors journeys made by Uber and Careem e-Hail companies.

RTA has developed the system in a bid to improve this sector through the installation of sophisticated devices and technologies, such as the Internet of Things (IoT) in limos. The technologies developed will enable the monitor the scope of operations of these transit means. The step contributes to the realisation of the Smart City initiative of Dubai Government.

“By the end of 2018, RTA will complete the installation of the system in 6100 limousines. The launch of the system aims to upgrade the luxurious services of limousines. Through the system, we aim to hit multiple targets such as identifying the total distance and hours covered, and checking the occupancy and trip details of these vehicles, besides monitoring the conduct of chauffeurs,” said Adel Shakri, Director of Transportation Systems at RTA’s Public Transport Agency.

The smart monitoring devices fitted to limos are linked to Al Merqab system. The devices transmit ‘Real Time data’ to Al Merqab system, which analyzes and generates accurate reports. Such reports assist in taking appropriate decisions to ensure quality service and verify the performance indicators of this sector.