Salesforce, [NYSE: CRM], the global leader in CRM, has announced Vaccine Cloud, technology to help government agencies, healthcare organizations, businesses, nonprofits and educational institutions more rapidly, safely and efficiently deploy and manage their vaccine programs. Today, international, federal, state and local agencies, healthcare providers and nonprofits worldwide are using Salesforce technology specifically for vaccine administration, including Northwell Health, Illinois’ Lake County, University of Massachusetts Amherst, Gavi, the Vaccine Alliance, and more.
Now that safe and effective COVID-19 vaccines are available, every country, state and city is rapidly establishing vaccination programs to get shots in the arms of billions of people. However, many government agencies and healthcare organizations don’t have the technology infrastructure in place to handle the complexity, speed and scale necessary for vaccine administration, such as inventory and logistics management, getting people registered and scheduled for their vaccines, and recipient outreach and vaccine outcome monitoring. Governments are also partnering with private sector companies to help manage this mass vaccination effort, and these businesses need the same technology infrastructure to help deliver safe, efficient and effective vaccine administrations and programs.
“The biggest challenge the world faces right now is orchestrating the distribution of billions of vaccine doses. Technology can play a critical role in ensuring it’s done efficiently, effectively, and equitably,” said Bret Taylor, President and COO of Salesforce. “We’re proud to be supporting organizations through their recovery and helping to protect people from the effects of COVID-19.”
Introducing Vaccine Cloud—Securely Manage Vaccine Administration at Scale
Vaccine Cloud helps governments, healthcare organizations, businesses and nonprofits around the world design, build and manage vaccine programs at scale quickly on the Salesforce Customer 360 platform, including mobility solutions, bots, analytics and integration capabilities, and more.
“Our cloud-based AllVax system enables us to shield our community and employees from some of the difficult logistical pieces of the vaccination process to focus and execute on our core mission – promoting the health and well-being of all who live, work, and play in Lake County,” said Jefferson McMillan-Wilhoit, Director of Health Informatics and Technology of the Lake County Health Department in Illinois.