ServeU, a UAE-based leading facilities management company and subsidiary of Union Properties, has launched its own dedicated customer mobile application to manage its FM operations at the Expo 2020 site. The leading FM services provider is set to manage 14 pavilions, including the UK pavilion, at the upcoming Expo 2020 set in October.

The newly launched mobile app is designed with a built-in booking system that provides customers a direct access to the mobile teams stationed at the Expo 2020 sites. ServeU Essentials mobile teams can be deployed at a tap of a button by customers through the app, it will be directed straight to the company’s Computer Aided Facility Management (CAFM) system.

Further, as part of the company’s sustainability initiatives, ServeU will be operating an electrical fleet which will be used around the Expo 2020 site, this is part of a wider initiative to move towards a more greener transportation network across the UAE.

Gary Reader, General Manager, ServeU stated: “The Middle East, Africa, and South Asia (MEASA) region’s first World Expo begins in October 2021 in Dubai, and it’s all about being digitally connected. ServeU is pleased to be a part of this much-awaited global event to deliver and demonstrate our innovative solutions and services to our participating clients. We created this app with the goal of contributing to the success of our clients as well as to give the visitors and guests a distinct and memorable Expo 2020 experience.”

The leading FM company is set to manage and maintain facilities covering a total area of 30,000 square meters at the Expo 2020 site. ServeU’s strong team of 300 experts, technicians and specialists will deliver services including human resource (HR) and staffing services for the pavilions, such as guide management, cleaning, security and administration, and logistics.