Rezolve.ai, a category redefining next-generation AI-powered employee service SaaS platform based in California, announced here on Wednesday that it has closed around $11 million in Series A \u2014 led by the SIG Venture Capital with participation from Exfinity Venture Partners and follow-on investments from existing investors 9Unicorns and Tri Valley Ventures. The funds will be used to scale growth and further advance capabilities of the platform to deliver industry\u2019s most advanced employee service experience.<\/p>\n\n\n\n
Addressing the media, Saurabh Kumar, CEO of Rezolve.ai, said that Rezolve.ai brings modern employee service desk experience within the convenience of collaboration platforms like Microsoft Teams and Slack. The solution leverages cutting-edge conversational AI and intelligent automation skills to provide an instant service desk experience like never before. \u201cEvery employee, in every company on the planet, needs internal technical support about once a month. The two decades-old legacy model of creating tickets and calling for support is costing employers billions in direct cost, and billions more in lost employee productivity. Employers and employees want this changed with urgency \u2014 and Rezolve.ai is powering this new future.\u201d<\/p>\n\n\n\n
Manish Sharma, Chief Growth Officer at Rezolve.ai, added, \u201cEmployee support and enablement is undergoing dramatic transformation, with a new set of market leaders set to emerge in a year or two. With ChatGPT-like employee experience and many other differentiators built in, Rezolve.ai has established itself as an innovative leader in this space and is making a real difference in the life of employees and service desk technicians. With the current round of investment and our uber-innovative product, we are poised to establish dominance in the employee support and enablement market.\u201d<\/p>\n\n\n\n
\u201cOur name reflects our vision \u2014 we don\u2019t want people to track tickets. We want to resolve their support needs \u2014 instantly and automatically without human support intervention,\u201d added Udaya Bhaskar Reddy, CTO and co-founder. \u201cWe have done this by creating a deep employee service stack that combines advanced NLU, an AI-powered knowledge management layer, thousands of tasks, processes, and troubleshooting \u2018skills\u2019 that can work together to fully automate more than half of Level 1 support.\u201d<\/p>\n\n\n\n
\u201cWe invested in Rezolve.ai to support the founder\u2019s vision of leveraging rapid improvements in AI capability that allow incumbent support platforms to transition from being just a process workstream to an intelligent intermediation layer that reduces human involvement. This functionality can become the de facto Level 1 support inside organizations \u2014 not just for IT and HR but for every support function needed across organizations. Rapid growth, strong customer and analyst feedback, and product superiority set Rezolve up to fulfill its product vision,\u201d said Bhavanipratap Rana, Investment Adviser, SIG Venture Capital.<\/p>\n\n\n\n
Rezolve.ai has a customer rating of 5.0 stars in the G2 and has been rated #1 in the Service Desk category for Ease of Use, Ease of Setup and Likelihood to Recommend (G2 Fall Report 2022). Over the last two years, Rezolve.ai has achieved many notable awards and titles such as Aragon Research 2021 Hot Vendor, HFS Research Hot Vendor, \u201cProduct Challenger\u201d in ISG\u2019s Provider Lens for Intelligent Automation, Forrester Research\u2019s Notable Vendor in Chatbots for IT Operations Vendor Landscape, Q2 2022, and \u201cGreat User Experience 2021 Award\u201d by Finances Online and Aspirant in Top Conversational AI Technology Vendor Landscape PEAK Matrix\u00ae Assessment 2022 by Everest Group. Apart from this, Rezolve.ai is GDPR compliant, SOC 2 Type II compliant, HIPAA certified and ISO 27001 certified service desk.<\/p>\n\n\n\n
Veda Corporate Advisors were the Investment Bankers for the round.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
Rezolve.ai, a category redefining next-generation AI-powered employee service SaaS platform based in California, announced here on Wednesday that it has closed around $11 million in Series A \u2014 led by the SIG Venture Capital with participation from Exfinity Venture Partners and follow-on investments from existing investors 9Unicorns and Tri Valley Ventures. The funds will be […]<\/p>\n","protected":false},"author":2,"featured_media":19911,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-19909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"rttpg_featured_image_url":{"full":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"landscape":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"portraits":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1-150x150.jpg",150,150,true],"medium":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1-300x180.jpg",300,180,true],"large":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"1536x1536":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"2048x2048":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"post-thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",450,270,false],"graptor-sq-xs":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/06\/5e75368244e2c49cce21980f6f7e-1.jpg",100,60,false]},"rttpg_author":{"display_name":"Admin CG","author_link":"https:\/\/web3unplugged.io\/blog\/author\/admin-cg\/"},"rttpg_comment":0,"rttpg_category":"news<\/a>","rttpg_excerpt":"Rezolve.ai, a category redefining next-generation AI-powered employee service SaaS platform based in California, announced here on Wednesday that it has closed around $11 million in Series A \u2014 led by the SIG Venture Capital with participation from Exfinity Venture Partners and follow-on investments from existing investors 9Unicorns and Tri Valley Ventures. The funds will be…","_links":{"self":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/19909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/comments?post=19909"}],"version-history":[{"count":1,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/19909\/revisions"}],"predecessor-version":[{"id":19912,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/19909\/revisions\/19912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media\/19911"}],"wp:attachment":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media?parent=19909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/categories?post=19909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/tags?post=19909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}