{"id":21888,"date":"2023-09-21T13:48:30","date_gmt":"2023-09-21T13:48:30","guid":{"rendered":"https:\/\/web3unplugged.io\/blog\/?p=21888"},"modified":"2023-09-21T13:48:31","modified_gmt":"2023-09-21T13:48:31","slug":"amazon-alexa-is-evolving-into-a-chatbot-for-your-home","status":"publish","type":"post","link":"https:\/\/web3unplugged.io\/blog\/amazon-alexa-is-evolving-into-a-chatbot-for-your-home\/","title":{"rendered":"Amazon Alexa is evolving into a chatbot for your home"},"content":{"rendered":"\n<p>Amazon\u2019s Alexa is set to receive a major upgrade that will bring its conversational capabilities more in line with modern chatbots like Google Bard or OpenAI\u2019s ChatGPT, Dave Limp, SVP of Amazon Devices & Services, announced during the company\u2019s 2023 Devices event on Wednesday. The long-running digital assistant will soon be driven by a purpose-built large language model that will be available in nearly every new Echo device.<\/p>\n\n\n\n<p>\u201cOur latest model has been specifically optimized for voice,\u201d Limp told the assembled crowd, \u201cand the things we know our customers love \u2014 like having access to real-time information, efficiently controlling their smart home, and getting the most out of their home entertainment.\u201d<\/p>\n\n\n\n<p>Amazon is itself no stranger to genAI technology, having spent more than a decade researching its \u201cambient intelligence\u201d systems. Generative AI models, specifically Alexa Teacher, have long driven the background functions of Alexa devices. \u201cWith generative AI within reach, we started doubling down on the home about nine years ago, and we had an epiphany, \u201d Limp said. \u201cWe realized that all the investments in the R&D in the consumer electronics industry was being funneled into mobile phones. The SOCs, the displays, the chip sets, the sensors \u2014 it was be optimized to the phone.\u201d<\/p>\n\n\n\n<p>\u201cThat was understandable,\u201d he conceded. \u201cIt\u2019s a multi-billion-dollar-a-year industry. But at the same time, the place where you spend the vast majority of your life \u2014 your home \u2014 was virtually forgotten.\u201d<\/p>\n\n\n\n<p>The new model will be both \u201clarger and more generalized,\u201d Limp said, and will \u201chelp us take the next steps towards a remarkably different customer experience.\u201d To that end, Amazon set out to design the LLM based on five foundational capabilities and then tune the model specifically for voice applications rather than mobile screens.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Conversational: We\u2019ve studied what it takes to make a great conversation over the past nine years. It\u2019s not just words; it\u2019s body language, it\u2019s understanding who you\u2019re addressing, it\u2019s eye contact and gestures.<\/li><li>Real-world applications: Alexa lives in the real world, not in the tab of your browser. And one of the unsolved challenges of these LLMs is how they interact with APIs and do the right thing.<\/li><li>Personalization: LLM in the home has to be personalized to you and your family.<\/li><li>Personality: \u201cWe\u2019ve always said that the most boring dinner party is one where nobody has any opinions, and Alexa, powered by this LLM, will have opinions\u2014and it will definitely still have the jokes and Easter eggs you\u2019ve come to love from Alexa.\u201d<\/li><li>Trust: To build an AI that will fulfill its promise, we need both trustworthiness and performance. \u201cI have one of the most Alexa-fied houses out there, and I would not bring anything into my home that I felt compromised my family\u2019s privacy.\u201d<\/li><\/ol>\n\n\n\n<p>The voice optimizations simply mean that you won\u2019t have to repeat Alexa every time you talk to it. Customers enrolled in the company\u2019s Visual ID system will just need to face the screen before they start talking. What\u2019s more, the new Alexa will be more forgiving of stumbling or pause-filled speech, and it will soon modulate its tone and emotion based on the context of the conversation.<\/p>\n\n\n\n<p>The LLM will also be \u201cconnected to hundreds of thousands of real-world devices and services via APIs,\u201d the company\u2019s release reads. \u201cIt also enhances Alexa\u2019s ability to process nuance and ambiguity\u2014much like a person would\u2014and intelligently take action.\u201d As such, users will soon be able to program complex requests, like \u201cAlexa, every weeknight at 9 PM, make an announcement that it\u2019s bedtime for the kids, dim the lights upstairs, turn on the porch light, and switch on the fan in the bedroom,\u201d all using just spoken commands.<\/p>\n\n\n\n<p>Limp tried to show off those natural conversation capabilities during an on-stage demonstration Wednesday, however the Alexa was not particularly cooperative, patently ignoring two of Limp\u2019s spoken prompts which required him to sheepishly repeat himself.<\/p>\n\n\n\n<p>The new model is far from Amazon\u2019s only genAI project. The company recently released a generative model to help its e-commerce sellers write product listings as well as incorporated a slew of AI-based features into its Thursday Night Football broadcasts at the start of the NFL season. The company has also weathered criticism from the Writers Guild of America over the retailer\u2019s allowance of AI-generated book listings which infringe heavily upon copyrighted works (and occasionally recommend eating suspect mushrooms).<\/p>\n\n\n\n<p>The new LLM will be available to existing Echo owners as part of a free preview on the devices they already own as well on every new Echo device sold, starting in 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amazon\u2019s Alexa is set to receive a major upgrade that will bring its conversational capabilities more in line with modern chatbots like Google Bard or OpenAI\u2019s ChatGPT, Dave Limp, SVP of Amazon Devices &#038; Services, announced during the company\u2019s 2023 Devices event on Wednesday. The long-running digital assistant will soon be driven by a purpose-built [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":21890,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-21888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"rttpg_featured_image_url":{"full":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"landscape":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"portraits":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1-150x150.jpg",150,150,true],"medium":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1-300x180.jpg",300,180,true],"large":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"1536x1536":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"2048x2048":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",960,576,false],"post-thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",700,420,false],"graptor-sq-xs":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2023\/09\/Untitled-42-1.jpg",100,60,false]},"rttpg_author":{"display_name":"Admin CG","author_link":"https:\/\/web3unplugged.io\/blog\/author\/admin-cg\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/web3unplugged.io\/blog\/category\/news\/\" rel=\"category tag\">news<\/a>","rttpg_excerpt":"Amazon\u2019s Alexa is set to receive a major upgrade that will bring its conversational capabilities more in line with modern chatbots like Google Bard or OpenAI\u2019s ChatGPT, Dave Limp, SVP of Amazon Devices & Services, announced during the company\u2019s 2023 Devices event on Wednesday. The long-running digital assistant will soon be driven by a purpose-built&hellip;","_links":{"self":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/21888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/comments?post=21888"}],"version-history":[{"count":1,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/21888\/revisions"}],"predecessor-version":[{"id":21891,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/21888\/revisions\/21891"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media\/21890"}],"wp:attachment":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media?parent=21888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/categories?post=21888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/tags?post=21888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}