{"id":8330,"date":"2020-12-29T06:12:34","date_gmt":"2020-12-29T06:12:34","guid":{"rendered":"https:\/\/web3unplugged.io\/blog\/?p=8330"},"modified":"2020-12-29T06:12:37","modified_gmt":"2020-12-29T06:12:37","slug":"new-report-finds-only-37-of-organizations-have-the-skills-and-technology-to-keep-pace-with-digital-projects","status":"publish","type":"post","link":"https:\/\/web3unplugged.io\/blog\/new-report-finds-only-37-of-organizations-have-the-skills-and-technology-to-keep-pace-with-digital-projects\/","title":{"rendered":"New Report Finds Only 37% Of Organizations Have The Skills And Technology To Keep Pace With Digital Projects"},"content":{"rendered":"\n<p>MuleSoft, provider of the world&#8217;s #1 integration&nbsp;and API platform, today announced the findings of&nbsp;The State of Business and IT Innovation&nbsp;report. The global survey<sup>1&nbsp;<\/sup>of 1,739 line of business (LoB) employees in organizations with at&nbsp;least 250 employees revealed only 37% of organizations definitely have the skills and&nbsp;technology to keep pace with digital projects during the COVID-19 pandemic.<\/p>\n\n\n\n<p>The vast majority (82%) of LoB employees believe they need quick and easy access to data,&nbsp;IT systems and applications to do their jobs effectively and remain productive. Access to&nbsp;data is critical as more than half (59%) of LoB users are involved in identifying, suggesting or&nbsp;creating new ways to improve the delivery of digital services externally, such as building an&nbsp;online self-service portal or a customer-facing mobile application. Yet less than one-third&nbsp;(29%) think their organization is very effective in connecting and using data from multiple&nbsp;sources to drive business value.<\/p>\n\n\n\n<p>&#8220;Every industry faces immediate change, and every organization needs to respond to the&nbsp;needs of its customers faster than ever before in a digital-first world,&#8221; said Brent Hayward,&nbsp;CEO, MuleSoft. &#8220;This research shows data is one of the most critical assets businesses&nbsp;need to move fast and thrive into the future. Organizations need to empower every&nbsp;employee to unlock and integrate data \u2014 no matter where it resides \u2014 to deliver critical&nbsp;time-sensitive projects and innovation at scale, while making products and services more&nbsp;connected than ever.&#8221;<\/p>\n\n\n\n<p>The State of Business and IT Innovation report highlights the challenges and opportunities&nbsp;businesses need to address to digitally transform:<\/p>\n\n\n\n<p><strong>Data silos increasingly slow down digital initiatives<\/strong><\/p>\n\n\n\n<p>According to&nbsp;McKinsey, businesses that once mapped digital strategy in one to three-year&nbsp;phases must now scale their initiatives in a matter of days or weeks. This report also sheds&nbsp;light on the COVID-19 pandemic leading to an increase in digital initiatives by an average&nbsp;11-23%<sup>2<\/sup>,&nbsp;highlighting what is hampering the pace of business and the ability to meet&nbsp;customer expectations:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Data silos:&nbsp;<\/strong>A third (33%) of LoBs employees say the COVID-19 pandemic hasrevealed a lack of connectivity between existing IT systems, applications, and data&nbsp;as an inefficiency when it comes to digital delivery.<\/li><li><strong>A lack of digital skills:&nbsp;<\/strong>Almost three in ten (29%) of LoB employees say a lack ofdigital skills across the business is also an inefficiency when delivering digital&nbsp;<\/li><li><strong>Already stretched IT teams can&#8217;t deliver projects quickly enough:&nbsp;<\/strong>More than half(51%) of LoB employees are currently frustrated by the speed at which their IT team&nbsp;can deliver digital projects.<\/li><\/ul>\n\n\n\n<p><strong>Integration challenges directly impact revenue and customer experiences&nbsp;<\/strong>In light of increasing operational inefficiencies, it is not surprising that more than half (54%) of LoB respondents say they are frustrated by the challenge of connecting different IT systems, applications, and data at their organization. Many view this weakness as a threat to their business and the ability to provide connected customer experiences.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Siloed systems and data slow down business growth:&nbsp;<\/strong>LoB employees are well aware of the repercussions of failing to connect systems, applications, and data. More than half (59%) agree that failure in this area will hinder business growth and revenue.<\/li><li><strong>Behind disconnected experiences are disconnected systems, applications, and data:&nbsp;<\/strong>The majority (59%) of LoB employees agree that an inability to connect systems, applications, and data will negatively impact customer experience \u2014 a fundamental prerequisite for business success today.<\/li><li><strong>Automation initiatives require integration:&nbsp;<\/strong>Three in five (60%) respondents admit that failure to connect systems, applications and data will also hinder automation initiatives. This comes at a time when a growing number of organizations are looking to automate business processes via capabilities, such as robotic process automation (RPA).<\/li><\/ul>\n\n\n\n<p><strong>Organizations must unlock data to empower everyone to go digital, faster<\/strong>&nbsp;As demands for digital initiatives grow, organizations across industries need to move faster&nbsp;than ever before. Business users are frustrated by data silos, slowing their ability to meet&nbsp;customer demand and innovate in today&#8217;s all-digital, work from anywhere world. The report&nbsp;highlights the need to democratize these capabilities by giving business users the tools they&nbsp;need to easily and quickly unlock data, connect applications and automate processes.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Organizations need to scale innovation beyond the four walls of IT:&nbsp;<\/strong>The majority(58%) of LoB employees think IT leaders are spending more of their time &#8220;keeping&nbsp;the lights on&#8221; rather than supporting innovation. Furthermore, 44% go as far as to say&nbsp;they think their organization&#8217;s IT department is a blocker on innovation. By using a&nbsp;self-serve model that empowers everyone to unlock data, IT can enable innovation&nbsp;everywhere \u2014 in a way that&#8217;s governed but not gated by IT. IT can then be freed up&nbsp;from tactical integrations and maintenance to focus more on innovating and&nbsp;delivering high impact projects.<\/li><li><strong>Partnership with IT will be key to driving innovation:&nbsp;<\/strong>More than two-thirds (68%)of respondents think that IT and LoB employees should come together to jointly drive&nbsp;innovation in their organization.<\/li><li><strong>LoB employees need easy access to data to go faster:&nbsp;<\/strong>An overwhelming majority(80%) of respondents think it would be beneficial to their organization if data and IT&nbsp;capabilities were discoverable and pre-packaged building blocks, which allow LoB&nbsp;employees to start creating digital solutions and deliver digital projects for&nbsp;<\/li><\/ul>\n\n\n\n<p><strong>Check out these digital transformation resources and see how MuleSoft can help you&nbsp;deliver connected customer experiences, faster<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Read about the new MuleSoft Composer for Salesforce&nbsp;announced&nbsp;today, and learn&nbsp;how you can&nbsp;connect apps and data to Salesforce&nbsp;quickly and easily with clicks, not&nbsp;code \u2014 all inside of the Salesforce UI<\/li><li>Discover the&nbsp;top eight trends&nbsp;that will shape digital business in the coming year<\/li><li>Download the&nbsp;Connectivity Benchmark Report&nbsp;for deeper insights into how IT teams around the world are driving their digital transformation initiatives<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>MuleSoft, provider of the world&#8217;s #1 integration&nbsp;and API platform, today announced the findings of&nbsp;The State of Business and IT Innovation&nbsp;report. The global survey1&nbsp;of 1,739 line of business (LoB) employees in organizations with at&nbsp;least 250 employees revealed only 37% of organizations definitely have the skills and&nbsp;technology to keep pace with digital projects during the COVID-19 pandemic. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8332,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-8330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"rttpg_featured_image_url":{"full":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",900,1125,false],"landscape":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",900,1125,false],"portraits":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",900,1125,false],"thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1-150x150.jpg",150,150,true],"medium":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1-240x300.jpg",240,300,true],"large":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1-819x1024.jpg",819,1024,true],"1536x1536":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",900,1125,false],"2048x2048":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",900,1125,false],"post-thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",336,420,false],"graptor-sq-xs":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2020\/12\/Brent-Hayward-Mulesoft-1a-1.jpg",80,100,false]},"rttpg_author":{"display_name":"admin","author_link":"https:\/\/web3unplugged.io\/blog\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/web3unplugged.io\/blog\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","rttpg_excerpt":"MuleSoft, provider of the world&#8217;s #1 integration&nbsp;and API platform, today announced the findings of&nbsp;The State of Business and IT Innovation&nbsp;report. The global survey1&nbsp;of 1,739 line of business (LoB) employees in organizations with at&nbsp;least 250 employees revealed only 37% of organizations definitely have the skills and&nbsp;technology to keep pace with digital projects during the COVID-19 pandemic.&hellip;","_links":{"self":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/comments?post=8330"}],"version-history":[{"count":1,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8330\/revisions"}],"predecessor-version":[{"id":8333,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8330\/revisions\/8333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media\/8332"}],"wp:attachment":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media?parent=8330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/categories?post=8330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/tags?post=8330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}