{"id":8522,"date":"2020-11-16T06:26:00","date_gmt":"2020-11-16T06:26:00","guid":{"rendered":"https:\/\/web3unplugged.io\/blog\/?p=8522"},"modified":"2021-01-11T06:28:48","modified_gmt":"2021-01-11T06:28:48","slug":"zurich-middle-east-launches-omni-channel-sales-solution-zurichpro","status":"publish","type":"post","link":"https:\/\/web3unplugged.io\/blog\/zurich-middle-east-launches-omni-channel-sales-solution-zurichpro\/","title":{"rendered":"Zurich Middle East launches omni-channel  sales solution, ZurichPro"},"content":{"rendered":"\n<p>360F and Zurich Middle East have debuted a&nbsp; pioneering, deeply innovative solution,&nbsp;<strong>ZurichPro<\/strong>, which digitizes the entire financial planning&nbsp; process, and helps Zurich to meet its business sustainability goals.&nbsp;<\/p>\n\n\n\n<p>Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have&nbsp; digitally transformed the entire financial planning process, from product recommendation, to&nbsp; authentication and processing, making it easy to work and very efficient for partners to work&nbsp; with Zurich Middle East. ZurichPro minimises the time it takes to obtain and process&nbsp; insurance products, and virtually eliminates paper consumption. And now, adhering to&nbsp; compliance, ZurichPro enables us to seamlessly distribute product sales online.\u201d<\/p>\n\n\n\n<p>ZurichPro was the result of a collaboration with 360F, a highly committed and valued&nbsp; innovation partner. 360F enables financial institutions to create data-driven, scalable financial&nbsp; advisory by applying intelligent automation and data science to build trust and drive&nbsp; engagement.<\/p>\n\n\n\n<p>Michael Gerber, CEO of 360F, says \u201cWe brought to Zurich Middle East our capability in remote&nbsp; delivery and experience in delivering innovation across at least three time zones with time&nbsp; constraints. Our strong actuarial, operational and technical expertise helped them to meet the&nbsp; BOD49 requirements. We also introduced innovative and divergent thinking that brought in&nbsp; unique sales attributes such as greater personalization with 360-NeedsProfiler.\u201d<\/p>\n\n\n\n<p>Key attributes of ZurichPro include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Omni-channel distribution<\/strong><\/li><\/ul>\n\n\n\n<p>Zurich Middle East can now network with multiple partners, across multiple channels,&nbsp; creating an omni-channel distribution model to facilitate banks and other partners in the&nbsp; Middle East to on-sell our insurance products online.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Optimal, hyper-personalized product recommendation<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro draws on decades of actuarial data to help financial planners to optimize their&nbsp; product recommendations and to sell hyper-personalised, comprehensive product&nbsp; selections to their clients.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Instant Pricing<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro ensures that financial planners receive the right price at the right time.&nbsp; Digitizing the financial planning process has significantly decreased the time it takes for&nbsp; a financial planner to configure and issue a quote and to complete the application.&nbsp; Whereas a quotation could take 10 days to issue, it can now be offered in minutes.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Automated medical underwriting<\/strong><\/li><\/ul>\n\n\n\n<p>Previously, the financial planning process required a manual underwriter to review and&nbsp; produce a decision. Now, at least 45% of medical underwriting is determined&nbsp; automatically.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Instant payments<\/strong><\/li><\/ul>\n\n\n\n<p>Financial planners would acquire a client\u2019s credit card details and write them on paper&nbsp; forms, which were then manually input by admin teams for collection purposes. Now&nbsp; credit card payments are transacted instantaneously via an online transaction on&nbsp; ZurichPro<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Authentication<\/strong><\/li><\/ul>\n\n\n\n<p>In the past, a customer and the distributor made declarations in a prescribed email&nbsp; format. Now digital signatures are collected in a few clicks via Adobe\u2019s DocuSign&nbsp; software, and similarly, the KYC (Know Your Customer) documents are uploaded online&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Transparency<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro helps customers to clearly, and unambiguously, understand the products being&nbsp; recommended, and comprehend what they are buying<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Compliance<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro offers high levels of compliance, including the UAE\u2019s Board of Directions 49&nbsp; (BOD 49) regulation, which came into effect in October 2020<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Paperless process<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro digitizes and streamlines the financial planning journey, so that it is paperless.&nbsp; Previously, the application process consumed 50 to 200 pages, which has been reduced&nbsp; to less than 14 pages. Everything that is needed to apply for a policy is now within the&nbsp; platform rather than on paper forms, such as the underwriting questionnaires. This helps&nbsp; Zurich to meet its sustainability pledge commitments for the UN Global Compact&nbsp;<em>Business&nbsp;<\/em><em>&nbsp;Ambition for 1.5\u00b0C&nbsp;<\/em>pledge.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Addresses the \u2018Needs Gap\u2019<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro integrates a 360F solution, 360-NeedsProfiler\u00ae into the YourLife and YourCare solutions, enabling ZurichPro to bring customer-centricity to a highly personalised level.&nbsp; NeedsProfiler\u00ae helps a customer to identify their financial protection needs, to help&nbsp; address the perennial \u2018needs gap\u2019 problem. The information gathered helps the financial&nbsp; planner to make hyper-personalised, comprehensive, product recommendations.&nbsp;<\/p>\n\n\n\n<p>In summary, ZurichPro makes it possible for Zurich Middle East to sell insurance products&nbsp; online and without face-to-face interaction, helping financial planners to comply with&nbsp; mandatory social distancing requirements during the COVID-19 pandemic.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>360F and Zurich Middle East have debuted a&nbsp; pioneering, deeply innovative solution,&nbsp;ZurichPro, which digitizes the entire financial planning&nbsp; process, and helps Zurich to meet its business sustainability goals.&nbsp; Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have&nbsp; digitally transformed the entire financial planning process, from product recommendation, to&nbsp; authentication [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-8522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"rttpg_featured_image_url":{"full":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"landscape":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"portraits":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3-150x150.png",150,150,true],"medium":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3-300x140.png",300,140,true],"large":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"1536x1536":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"2048x2048":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"post-thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"graptor-sq-xs":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",100,47,false]},"rttpg_author":{"display_name":"admin","author_link":"https:\/\/web3unplugged.io\/blog\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/web3unplugged.io\/blog\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","rttpg_excerpt":"360F and Zurich Middle East have debuted a&nbsp; pioneering, deeply innovative solution,&nbsp;ZurichPro, which digitizes the entire financial planning&nbsp; process, and helps Zurich to meet its business sustainability goals.&nbsp; Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have&nbsp; digitally transformed the entire financial planning process, from product recommendation, to&nbsp; authentication&hellip;","_links":{"self":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/comments?post=8522"}],"version-history":[{"count":1,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522\/revisions"}],"predecessor-version":[{"id":8523,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522\/revisions\/8523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media\/8508"}],"wp:attachment":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media?parent=8522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/categories?post=8522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/tags?post=8522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}