{"id":8522,"date":"2020-11-16T06:26:00","date_gmt":"2020-11-16T06:26:00","guid":{"rendered":"https:\/\/web3unplugged.io\/blog\/?p=8522"},"modified":"2021-01-11T06:28:48","modified_gmt":"2021-01-11T06:28:48","slug":"zurich-middle-east-launches-omni-channel-sales-solution-zurichpro","status":"publish","type":"post","link":"https:\/\/web3unplugged.io\/blog\/zurich-middle-east-launches-omni-channel-sales-solution-zurichpro\/","title":{"rendered":"Zurich Middle East launches omni-channel  sales solution, ZurichPro"},"content":{"rendered":"\n<p>360F and Zurich Middle East have debuted a\u00a0 pioneering, deeply innovative solution,\u00a0<strong>ZurichPro<\/strong>, which digitizes the entire financial planning\u00a0 process, and helps Zurich to meet its business sustainability goals.\u00a0<\/p>\n\n\n\n<p>Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have\u00a0 digitally transformed the entire financial planning process, from product recommendation, to\u00a0 authentication and processing, making it easy to work and very efficient for partners to work\u00a0 with Zurich Middle East. ZurichPro minimises the time it takes to obtain and process\u00a0 insurance products, and virtually eliminates paper consumption. And now, adhering to\u00a0 compliance, ZurichPro enables us to seamlessly distribute product sales online.\u201d<\/p>\n\n\n\n<p>ZurichPro was the result of a collaboration with 360F, a highly committed and valued\u00a0 innovation partner. 360F enables financial institutions to create data-driven, scalable financial\u00a0 advisory by applying intelligent automation and data science to build trust and drive\u00a0 engagement.<\/p>\n\n\n\n<p>Michael Gerber, CEO of 360F, says \u201cWe brought to Zurich Middle East our capability in remote\u00a0 delivery and experience in delivering innovation across at least three time zones with time\u00a0 constraints. Our strong actuarial, operational and technical expertise helped them to meet the\u00a0 BOD49 requirements. We also introduced innovative and divergent thinking that brought in\u00a0 unique sales attributes such as greater personalization with 360-NeedsProfiler.\u201d<\/p>\n\n\n\n<p>Key attributes of ZurichPro include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Omni-channel distribution<\/strong><\/li><\/ul>\n\n\n\n<p>Zurich Middle East can now network with multiple partners, across multiple channels,\u00a0 creating an omni-channel distribution model to facilitate banks and other partners in the\u00a0 Middle East to on-sell our insurance products online.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Optimal, hyper-personalized product recommendation<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro draws on decades of actuarial data to help financial planners to optimize their\u00a0 product recommendations and to sell hyper-personalised, comprehensive product\u00a0 selections to their clients.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Instant Pricing<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro ensures that financial planners receive the right price at the right time.\u00a0 Digitizing the financial planning process has significantly decreased the time it takes for\u00a0 a financial planner to configure and issue a quote and to complete the application.\u00a0 Whereas a quotation could take 10 days to issue, it can now be offered in minutes.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Automated medical underwriting<\/strong><\/li><\/ul>\n\n\n\n<p>Previously, the financial planning process required a manual underwriter to review and\u00a0 produce a decision. Now, at least 45% of medical underwriting is determined\u00a0 automatically.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Instant payments<\/strong><\/li><\/ul>\n\n\n\n<p>Financial planners would acquire a client\u2019s credit card details and write them on paper\u00a0 forms, which were then manually input by admin teams for collection purposes. Now\u00a0 credit card payments are transacted instantaneously via an online transaction on\u00a0 ZurichPro<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Authentication<\/strong><\/li><\/ul>\n\n\n\n<p>In the past, a customer and the distributor made declarations in a prescribed email\u00a0 format. Now digital signatures are collected in a few clicks via Adobe\u2019s DocuSign\u00a0 software, and similarly, the KYC (Know Your Customer) documents are uploaded online\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Transparency<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro helps customers to clearly, and unambiguously, understand the products being\u00a0 recommended, and comprehend what they are buying<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Compliance<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro offers high levels of compliance, including the UAE\u2019s Board of Directions 49\u00a0 (BOD 49) regulation, which came into effect in October 2020<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Paperless process<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro digitizes and streamlines the financial planning journey, so that it is paperless.\u00a0 Previously, the application process consumed 50 to 200 pages, which has been reduced\u00a0 to less than 14 pages. Everything that is needed to apply for a policy is now within the\u00a0 platform rather than on paper forms, such as the underwriting questionnaires. This helps\u00a0 Zurich to meet its sustainability pledge commitments for the UN Global Compact\u00a0<em>Business\u00a0<\/em><em>\u00a0Ambition for 1.5\u00b0C\u00a0<\/em>pledge.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Addresses the \u2018Needs Gap\u2019<\/strong><\/li><\/ul>\n\n\n\n<p>ZurichPro integrates a 360F solution, 360-NeedsProfiler\u00ae into the YourLife and YourCare solutions, enabling ZurichPro to bring customer-centricity to a highly personalised level.\u00a0 NeedsProfiler\u00ae helps a customer to identify their financial protection needs, to help\u00a0 address the perennial \u2018needs gap\u2019 problem. The information gathered helps the financial\u00a0 planner to make hyper-personalised, comprehensive, product recommendations.\u00a0<\/p>\n\n\n\n<p>In summary, ZurichPro makes it possible for Zurich Middle East to sell insurance products\u00a0 online and without face-to-face interaction, helping financial planners to comply with\u00a0 mandatory social distancing requirements during the COVID-19 pandemic.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>360F and Zurich Middle East have debuted a\u00a0 pioneering, deeply innovative solution,\u00a0ZurichPro, which digitizes the entire financial planning\u00a0 process, and helps Zurich to meet its business sustainability goals.\u00a0 Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have\u00a0 digitally transformed the entire financial planning process, from product recommendation, to\u00a0 authentication [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-8522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"rttpg_featured_image_url":{"full":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"landscape":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"portraits":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3-150x150.png",150,150,true],"medium":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3-300x140.png",300,140,true],"large":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"1536x1536":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"2048x2048":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"post-thumbnail":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",748,349,false],"graptor-sq-xs":["https:\/\/web3unplugged.io\/blog\/wp-content\/uploads\/2021\/01\/Omnichannel3.png",100,47,false]},"rttpg_author":{"display_name":"admin","author_link":"https:\/\/web3unplugged.io\/blog\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/web3unplugged.io\/blog\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","rttpg_excerpt":"360F and Zurich Middle East have debuted a\u00a0 pioneering, deeply innovative solution,\u00a0ZurichPro, which digitizes the entire financial planning\u00a0 process, and helps Zurich to meet its business sustainability goals.\u00a0 Mr Walter Jopp, Chief Executive Officer of Zurich Middle East, says, \u201cWith ZurichPro, we have\u00a0 digitally transformed the entire financial planning process, from product recommendation, to\u00a0 authentication&hellip;","_links":{"self":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/comments?post=8522"}],"version-history":[{"count":1,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522\/revisions"}],"predecessor-version":[{"id":8523,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/posts\/8522\/revisions\/8523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media\/8508"}],"wp:attachment":[{"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/media?parent=8522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/categories?post=8522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web3unplugged.io\/blog\/wp-json\/wp\/v2\/tags?post=8522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}